Dear customer, due to the global impact and the measures being taken against the corona virus our services may be impacted. This may result in longer waiting & response times. We will respond to your message on the online contact form as quickly as possible. Update March 20 th: Currently our warranty support phone lines are not available. All other commercial contact numbers remain available. We are working on reactivating the warranty support lines as soon as possible. Please use the online form for best response time in the meantime. Warranty support for Brazil remains available.